Effective date: September 28, 2026
1. Overview
Dream Paving Los Angeles ("Dream Paving," "we," "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit dreampavinglosangeles.com (the "Website"), request an estimate, call, text or email us, or otherwise interact with our business.
By using the Website or contacting us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or submit your information.
2. Information We Collect
Information you give us
When you fill out our estimate or contact forms, call us, text us or email us, you may provide:
- Your name, phone number and email address
- Your project address, city or ZIP code
- The service you are interested in and your preferred timeline
- Your preferred contact method
- Project details, photos, plans or other information you choose to share
Information collected automatically
When you visit the Website, your browser and our service providers may automatically collect limited technical information, such as your IP address, browser type, device type, pages viewed, the page that referred you and the date and time of your visit.
Information from project work
If you become a customer, we may keep records such as estimates, contracts, invoices, payment records, project notes and photos of the work area before, during and after the project.
3. How We Use Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule site visits, prepare estimates and perform the work you request
- Communicate with you about your project by phone, text or email
- Send invoices and process payments
- Provide warranty support and customer service
- Improve our Website, services and customer experience
- Protect our business, prevent fraud and comply with legal obligations
With your permission, we may use photos of completed work on our Website or social media. We will not show your full address or personal details without your consent.
4. How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We only share information as needed to run our business, including with:
- Service providers who help us operate, such as website hosting, form and email delivery, phone and texting services, scheduling, accounting and payment processing. They may only use your information to provide services to us.
- Subcontractors and suppliers who help complete your project, such as licensed trades or material suppliers, only to the extent needed for the work.
- Government agencies when required for permits, inspections or other legal requirements related to your project.
- Legal and safety purposes, when required by law, subpoena or court order, or to protect the rights, property or safety of our business, customers or others.
- Business transfers, if our business is sold, merged or reorganized, in which case information may be transferred as part of that transaction.
5. Cookies & Third-Party Services
The Website uses a small number of third-party services that may set cookies or collect technical information when their content loads:
- Google Maps is embedded to show our location and service area. Google's use of data is described in the Google Privacy Policy.
- Google Fonts is used to display the fonts on our pages. Your browser connects to Google servers to load them.
If we add website analytics or advertising tools in the future, we will update this Privacy Policy. You can block or delete cookies through your browser settings, although some features, such as embedded maps, may not work properly.
6. Calls, Texts & Emails
If you give us your phone number or email address, you agree that we may contact you by phone, text message or email about your inquiry, estimate or project. We use your contact information for customer communication, not for selling to other companies.
- Message frequency varies based on your project. Message and data rates may apply.
- You can reply STOP to any text message to stop receiving texts, or reply HELP for help.
- You can ask us at any time to stop contacting you by phone or email.
Mobile phone numbers and text messaging consent are not shared with third parties or affiliates for their marketing purposes.
7. Data Retention
We keep personal information only as long as reasonably needed for the purposes described in this policy. Estimate requests that do not become projects are generally kept for a limited time so we can follow up. Customer records, contracts, invoices and warranty information may be kept longer to meet legal, tax, licensing, insurance and warranty requirements.
8. Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information. However, no website, internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information such as full payment card numbers or Social Security numbers through our website forms or by email.
9. California Privacy Rights
We are a local California business, and we respect the privacy rights of California residents. Depending on the circumstances and the laws that apply to our business, you may request to:
- Know what personal information we have collected about you and how we use it
- Receive a copy of your personal information
- Correct inaccurate personal information
- Delete personal information we collected from you, subject to legal exceptions, such as records we must keep for contracts, warranties, taxes or licensing
To make a request, contact us using the information below. We may need to verify your identity before responding. We will not discriminate against you for making a privacy request.
California "Shine the Light": We do not share personal information with third parties for their own direct marketing purposes.
10. Do Not Track
Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for how to respond to these signals, the Website does not currently respond to Do Not Track requests. We do not track visitors across other websites for advertising.
11. Children's Privacy
The Website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Links to Other Websites
The Website may link to other websites, such as Google Maps or social media pages. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Changes take effect when posted. Please review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
See also our Terms of Service.